GroupSolver, Inc. (“GroupSolver,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, products, and services.
Who This Policy Applies To
This policy applies to three types of users:
- Customers — individuals or organizations with a GroupSolver® account
- Respondents — individuals who participate in surveys created on our platform
- Website Visitors — individuals who browse our website without an account
We collect the following categories of personal information:
Identifiers — such as your name, email address, IP address, and phone number, collected when you create an account, fill out a form, or contact us.
Internet activity — including how you interact with our website and platform, collected automatically through cookies and web beacons.
Financial information — such as payment card details, collected when you purchase a subscription or service.
We use the information we collect to:
- Deliver and improve our products and services
- Personalize your experience on the platform
- Conduct internal research and analytics
- Communicate with you about your account, updates, and offers
- Maintain the security and integrity of our systems
We may share your information with:
- Service providers and contractors who assist us in operating the platform
- Customers who create surveys — respondent data is shared with the customer who commissioned the study
- Legal and regulatory authorities when required by applicable law
We do not sell your personal information.
Cookies and Tracking
We use cookies and web beacons to collect information about how you interact with our website. You can control cookie settings through your browser preferences.
Children
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
California Residents
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete that information, and the right to opt out of its sale.
European Economic Area Residents
EEA residents have additional rights under the GDPR. Please see our GDPR Notice for more information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. You are responsible for keeping your account password confidential.
Your Choices
Customers can review and update their personal information through their account dashboard. To exercise other rights or submit a privacy request, contact us at privacy@groupsolver.com.
GroupSolver, Inc.
privacy@groupsolver.com
San Diego, California
